Venue rating

4.4

191 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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K Spa at K West Hotel
K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Hotel Spa

K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Opening hours

Mon - Thur 6:30am - 10:00pm
Fri 6:30am - 9:00pm
Sat - Sun 8:00am - 9:00pm

K Spa at K West Hotel

K SPA is the perfect cosmopolitan retreat, providing a realisable city alternative to exotic destination spas, enabling guests to spend a few hours in a peaceful, calming atmosphere. Bali, Thailand or California are the dream spa destinations. However, the reality is that time just does not permit us to get away to these great places all the time.

We combine the best of aromatherapy and hot stone techniques with dry floats and a full range of treatments to enhance an individual lifestyle in a way that is both holistic and enjoyable.

At K SPA we have combined the ethos and products from E'SPA with the skill and care of our team of expert therapists, to create a uniquely relaxing experience.

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Reviews (written by customers after their visit)

4.4

Chain rating

Based on 191 reviews

5 stars 96
4 stars 76
3 stars 14
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (1)
  • Body Treatments (4)
  • Dry Floatation (36)
  • Floatation (1)
  • Hydrotherapy (8)
  • Steam and Sauna Therapy (63)
  • Counselling & Holistic
  • Aromatherapy (13)
  • Face
  • Facials (4)
  • Microdermabrasion (2)
  • Fitness
  • Swimming (17)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (20)
  • Reflexology (1)
  • Stone Massage Therapy (2)
  • Therapeutic Massage (48)
  • Nails
  • Pedicure (2)
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Visited September 2014
Posted 2 days ago
Great little spa in a good location - no swimming pool but that was not an issue for us at all. The facilities are great, and in top condition, and the treatments we had were brilliant, would highly reccomend

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Visited September 2014
Posted 1 week ago
I went for a One Night Spa Break Getaway and have awarded it 5 stars.

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Visited September 2014
Posted 1 week ago
I went for a SpeKtacular Spa Day for Two and have awarded it 5 stars.

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Visited September 2014
Posted 1 week ago
Generally a great pamper experience.
Our booking on LastMinute was supposed to include dinner and breakfast. This is somewhat misleading as only 2 courses are included with an encouragement to pay for an upgrade to 3. No drinks are included.
Breakfast is not a hot one but continental again with an encouragement to upgrade.
Do not read pool as pool - its not a really large bath with jacuzzi options.
So its really just down to managing your expectations but aside from that, great overnight stay.
The wife really enjoyed her facial.

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Visited September 2014
Posted 2 weeks ago
My girlfriend & I really enjoyed our stay, it is a must for all tired & weary travellers in Westfield shopping area to let a load off & relax!! The facilities were amazing & staff at the desk were brilliant, though we're let down by the other staff who didn't perform their job to the fullest & were slightly rude in their approach. Also having to pay for wifi wasn't good, we have stayed in more expensive hotels & not had to pay!

All round though I give it a huge rating!!

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Visited August 2014
Posted 2 weeks ago
I went for a Refresh & Revive Spa Day and have awarded it 5 stars.

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Visited September 2014
Posted 2 weeks ago
went for a spektacular spa day at the k west spa as a surprise for a friends birthday and it was great. both enjoyed it.

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Visited September 2014
Posted 2 weeks ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

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Visited September 2014
Posted 3 weeks ago
Try to make food more affordable so that more people can book for spa deal.
It will be good to add hot meal in the full continental breakfast, other than that every other thing is ok.
We also find staff very helpfull even some of them don't speak English, but they were helpful.

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Visited September 2014
Posted 3 weeks ago
I went for a Refresh & Revive Spa Day and have awarded it 4 stars.

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Visited September 2014
Posted 3 weeks ago
Great day out! Enjoyed it a lot. Very nice little spa . Would not recommend restaurant however - poor service and very expensive

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Visited August 2014
Posted 3 weeks ago
Directions inside the hotel to spa are not obvious and should be made to be so.
Spa itself is fairly gimmicky. Sauna/spa/wet areas are too small for the numbers allowed in.
'Snow' is really just an oversized fridge instead of plunge-pool, but to be fair I found the fridge a more enjoyable way to cool down than a plunge-pool. And the fridge means there is room for a heated plunge pool.
Massage therapist was knowledgeable and professional. However the "back relief" massage was more scrub than the advertised massage, which was disappointing.

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Visited August 2014
Posted 3 weeks ago
Very good treatment and great care took by the beautician to ensure my comfort. Will recommend to my friends and return for further treatment.

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Visited August 2014
Posted 3 weeks ago
I went for a Treat Yourself Spa Day and have awarded it 5 stars.

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Visited August 2014
Posted 3 weeks ago
Such an enjoyable and relaxing experience, my visit was the result of a birthday gift and what a thoughtful one it was!.. I was so impressed with the range of treatments available and how friendly the staff were!.. I enjoyed my visit so much that I had then decided to treat my partner to a few treatments for his birthday and he was just as equally impressed!..
Defiantly worth a visit!..

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Visited August 2014
Posted 3 weeks ago
Absolutely fabulous day. The steam & sauna facilities were great, the spa pool was so relaxing, the massage was the best one I've ever had & the dry flotation experience was heavenly (I even fell asleep). The staff were friendly & helpful. Will definitely go again.

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Visited September 2014
Posted 3 weeks ago
The spa was fantastic, from the moment er steppedcinto the building the environment was so friendly and relaxed. Staff were extremely informative and helpful and I have recommended this spa facility to many friends and business clients. The only downfall was that I did not stay st the hotel also.

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Visited August 2014
Posted 4 weeks ago
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 3 stars.

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Visited August 2014
Posted 4 weeks ago
I went for a Spa Exclusive Valentine's Spa Day Incl. Glass of Prosecco and have awarded it 5 stars.

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Visited August 2014
Posted 4 weeks ago
I thought the voucher was for 2 so I invited a friend only to discover that I had to £50 for her and also buy her a glass of prosecco so she didnt feel left out. I had invited her as I'd thought it was already paid for with the voucher and it ended up being very awkward and costly for me. I wouldnt have purchased it if I had known it was only for one, as it was advertised as a Valentines special. Lovely spa but day ruined.

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