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K Spa at K West Hotel
K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Hotel Spa

K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm

K Spa at K West Hotel

K Spa at K West Hotel is a cosmopolitan hotel spa situated in Shepherd's Bush.

Providing a city alternative to exotic destination spas, the therapists at K Spa combine aromatherapy and hot stone techniques with dry floats and a full range of beauty treatments to soothe away stresses in every client.

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Reviews (written by customers after their visit)

4.3

Venue rating

Based on 398 reviews

5 stars 193
4 stars 156
3 stars 34
2 stars 10
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited April 2016
Posted 2 days ago
👍🏾

Verified review Visited April 2016
Posted 4 days ago
It was a late birthday treat for the Hubby and we both enjoyed every moment of it. The massage and facial was the best pampering we had in a while. I will defin go back 😎

Verified review Visited April 2016
Posted 6 days ago
the staff were helpful and friendly the facilities were nice and clean and it wasn't overly crowed as I went on a Wednesday. The treatment I had was back relief treatment which was more like a facial for your back then a proper deep massage. The only down point was the music, I didn't find it very relaxing and usually when I got to other spas they usually make recommendation about your skin or if your holding a lot of tension ect... but there was no follow up after treatment of what would be good for you to do.

Verified review Visited April 2016
Posted 2 weeks ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

Verified review Visited March 2016
Posted 3 weeks ago
Definitely recommend this great value-for-money deal!
My massage was done by Norbert, who was attentive and very professional.
The hydrapool is a fantastic large jacuzzi and the snow room is uniquely cool.

Verified review Visited March 2016
Posted 4 weeks ago
5* for treatments, cleanliness and facilities but I thought there was a pool

Verified review Visited March 2016
Posted 1 month ago
I went for a Refresh & Revive Spa Day and have awarded it 5 stars.

Verified review Visited March 2016
Posted 1 month ago
My friend and I enjoyed the experience very much. The sun room, flotation and massage were excellent and the staff helpful and friendly. A very pleasant and relaxing way to spend a day - a treat for tired Londoners!

Verified review Visited March 2016
Posted 1 month ago
I have been to K West many times and I always enjoy my time here. Everyone who I have recommended K west to have also thoroughly enjoyed their time and come out feeling very relaxed and revived!

Verified review Visited March 2016
Posted 1 month ago
My experience at the k west & the k spa was lovely
The staff on reception are welcoming & helpful -
The spa staff are great especially Leo, my friend & I arrived late - he was on his way home & he actually stayed back to fulfil the treatments which were part of the prebooked package - my friend & I felt guilty but Leo reassured us & was really nice although we were late, our treatments were not rushed - 10/10 Leo!
Can't wait to go back!

Verified review Visited March 2016
Posted 1 month ago
So many of my friends are already considering going due to how much I've loved it. I'm torn in choosing which bit was my favourite due to all of them being so good

Verified review Visited February 2016
Posted 1 month ago
Amazing and most relaxing day.

Verified review Visited February 2016
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Posted 2 months ago
When we arrived on the basis that we could park in the car park for £5 however on arrival we were then tolk there was a film crew and we had to use the NCP car park which cost £20!

Then as we went to walk into reception we were then told to wait outside as they were currently filming a shot!..The filming was for an advert or something but I was never made aware this would be taking place before coming...it was very distracting and noisy...not what you expect from a relaxing spa experience.

The spa itself was lovely and so were the treatments. But as we were having lunch there again there was filming!

We spoke to the duty manager and he was unaware the filming would be taking place and said he would escalate my complaint although I have heard nothing since. Not very professional that K west staff did not even know prior to the filming taking place as guests should of had prior warning

Not happy at all as I spent alot of money for this.

Verified review Visited February 2016
Posted 2 months ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

Verified review Visited February 2016
Posted 2 months ago
I went for a SpeKtacular Spa Day for Two and have awarded it 5 stars.

Verified review Visited February 2016
Posted 2 months ago
I went for a Refresh & Revive Spa Day and have awarded it 5 stars.

Verified review Visited January 2016
Posted 2 months ago
Really amazing experience at the K West Spa. I booked the SpeKtacular day for 2 experience, which was the perfect gift to treat my mum. From the moment you enter you feel like you're in good hands. The staff were helpful and showed you to the changing rooms, provided us with robes, slippers, towels and lockers. The spa facilities were amazing, unfortunately the ice room was out-of-order but this did not take away from the experience.
The dry floatation therapy was very interesting/deeply relaxing, and the massage was great.
We left the spa feeling pampered and like we were floating! Would recommend.

Verified review Visited February 2016
Posted 2 months ago
Massage was interment and satisfying. Facilities was nice to enjoy but so many people couldn't get private moment much.

Verified review Visited February 2016
Posted 2 months ago
I went for a SpeKtacular Spa Day for Two and have awarded it 5 stars.

Verified review Visited January 2016
Posted 3 months ago
I went for a One Night Spa Break and have awarded it 4 stars.