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The Bannatyne Spa Ashford
The Bannatyne Spa Ashford
Lower Terrace (Unit 2),
Eureka Leisure Park, Ashford, Kent, TN25 4BN
United Kingdom

Day Spa

The Bannatyne Spa Ashford
Lower Terrace (Unit 2),
Eureka Leisure Park, Ashford, Kent, TN25 4BN
United Kingdom

Opening hours

Mon 9:00 am - 7:00 pm
Tue - Thur 9:00 am - 8:30 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 5:30 pm
Sun 9:00 am - 6:00 pm

The Bannatyne Spa Ashford part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa Ashford in partnership with Elemis offers both men and women beauty therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

On entering one of our five therapy rooms you will experience elements of warmth, candlelight, soothing music and delicate fragrances which conspire to create a sensual tranquillity. Our spa and beauty treatments will relax you and refresh your whole inner being. We also offer separate manicure and pedicure areas where you and a friend can both enjoy a fabulous Leighton Denny hand or foot treatment. Our gorgeous relaxation room provides a space of calm for you to enjoy both before and after your spa and beauty treatments.

If you are coming to enjoy a spa day we are situated off Junction 9 of the M20 on a vibrant leisure park, as well as being vey close to Ashford town centre. All of these offer a great choice of restaurants and shopping - so that you can experience both spa and beauty therapy and retail therapy!

We look forward to seeing you soon!

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Reviews (written by customers after their visit)


Chain rating

Based on 27 reviews

5 stars 10
4 stars 9
3 stars 4
2 stars 1
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited May 2017
Posted 4 weeks ago
Stacey was absolutely fantastic. have already booked in for my next treatment and definitely will no be going with anyone else. Extremely professional and a fantastic overall experience.

Verified review Visited May 2017
Posted 1 month ago
They cancelled the appointment. Rearranged but rushed it and have blistered the skin on my chest and left tufts of hair all over.

Verified review Visited October 2016
Posted 7 months ago

Verified review Visited September 2016
Posted 8 months ago
Was fine

Posted 9 months ago
Was bought this spa day as a gift by my mother and sister in law, which i attended on Saturday with my mum.

On arrival the staff were slow to welcome us, barely showed us round and left us to our own devices. we put our stuff in the locker and went to look for the relaxation room as shown on their website for this location. We discovered the spa was undergoing refurbishment so there was no relaxation room but we were welcome to use their temporary relaxation room, which was the cafe seating area which is in the gym reception and is in full view of a large car park. Not my idea of relaxing. I'd have felt extremely uncomfortable sitting there in my robe while people went for their zumba class.

There was a swimming lesson taking place in the pool so we left to go shopping instead, as our treatment was not until late afternoon.

When we came back a few hours later to lounge around the pool, the showers in the changing rooms stank, the pool area was filthy and one of the jacuzzis was completely out of use.

We wandered upstairs for our treatment, were met with rude staff and finally led to our dual massage room. The massage took place which felt lovely at the time but we had to ask the staff members to bring us water. As we sat up once they had left the room my neck was extremely painful and i could not turn my head to the right. When the lady who carried out the massage on my mum returned i had to ask her to loosen up my neck. She said she did not know what the other girl had done but she had completely left me in knots and i needed a further 15 minute massage so i could turn my head.

Overall, this was a shambles.

I would strongly recommend no one wastes money on this sh!t hole.