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The Bannatyne Spa Ashford
The Bannatyne Spa Ashford
Lower Terrace (Unit 2),
Eureka Leisure Park, Ashford, Kent, TN25 4BN
United Kingdom

Day Spa

The Bannatyne Spa Ashford
Lower Terrace (Unit 2),
Eureka Leisure Park, Ashford, Kent, TN25 4BN
United Kingdom

Opening hours

Mon 9:00 am - 7:00 pm
Tue - Thur 9:00 am - 8:30 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 5:30 pm
Sun 9:00 am - 6:00 pm

The Bannatyne Spa Ashford part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa Ashford in partnership with Elemis offers both men and women beauty therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

On entering one of our five therapy rooms you will experience elements of warmth, candlelight, soothing music and delicate fragrances which conspire to create a sensual tranquillity. Our spa and beauty treatments will relax you and refresh your whole inner being. We also offer separate manicure and pedicure areas where you and a friend can both enjoy a fabulous Leighton Denny hand or foot treatment. Our gorgeous relaxation room provides a space of calm for you to enjoy both before and after your spa and beauty treatments.

If you are coming to enjoy a spa day we are situated off Junction 9 of the M20 on a vibrant leisure park, as well as being vey close to Ashford town centre. All of these offer a great choice of restaurants and shopping - so that you can experience both spa and beauty therapy and retail therapy!

We look forward to seeing you soon!

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Reviews (written by customers after their visit)

3.8

Chain rating

Based on 24 reviews

5 stars 8
4 stars 9
3 stars 4
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited September 2016
Posted 1 hour ago
Was fine

Posted 1 week ago
Was bought this spa day as a gift by my mother and sister in law, which i attended on Saturday with my mum.

On arrival the staff were slow to welcome us, barely showed us round and left us to our own devices. we put our stuff in the locker and went to look for the relaxation room as shown on their website for this location. We discovered the spa was undergoing refurbishment so there was no relaxation room but we were welcome to use their temporary relaxation room, which was the cafe seating area which is in the gym reception and is in full view of a large car park. Not my idea of relaxing. I'd have felt extremely uncomfortable sitting there in my robe while people went for their zumba class.

There was a swimming lesson taking place in the pool so we left to go shopping instead, as our treatment was not until late afternoon.

When we came back a few hours later to lounge around the pool, the showers in the changing rooms stank, the pool area was filthy and one of the jacuzzis was completely out of use.

We wandered upstairs for our treatment, were met with rude staff and finally led to our dual massage room. The massage took place which felt lovely at the time but we had to ask the staff members to bring us water. As we sat up once they had left the room my neck was extremely painful and i could not turn my head to the right. When the lady who carried out the massage on my mum returned i had to ask her to loosen up my neck. She said she did not know what the other girl had done but she had completely left me in knots and i needed a further 15 minute massage so i could turn my head.

Overall, this was a shambles.

I would strongly recommend no one wastes money on this sh!t hole.

Verified review Visited June 2016
Posted 3 months ago
Not a great spray tan - one leg much darker than the other and legs and hands about 5 shades darker! Booth not very clean, very sticky floor

Verified review Visited April 2016
Posted 3 months ago
Really great beautician. But as with all waxes did go home to find a few hairs that shouldn't of been there!

Verified review Visited January 2016
Posted 8 months ago
Great friendly staff and a nice venue

Verified review Visited December 2015
Posted 8 months ago
Relaxing venue and the girl who did my nails had excellent tools- Deighton Lenny nail files are amazing! Having had Shellac, OPI, and now Gelish I would say I prefer OPI gels and Shellac. Also, the girl was confident in her own product (Gelish) but had no competitor awareness so couldn't say how they compared- I always like to ask. Overall good but the final coverage on my nails was a little thin.

Verified review Visited December 2015
Posted 8 months ago
I had a Brazilian Waxing and have awarded it 5 stars.

Verified review Visited December 2015
Posted 9 months ago
Perfect French manicure....very neat and has lasted for ages.

Verified review Visited May 2015
Posted 1 year ago
The spa itself and the treatment was good but the overall experience at Bannatynes was disappointing. The centre appears to be set up for its regular users and not geared up for individual spa days. There were only 4 sun loungers available - no facilities for day spa users like cups for water etc - we were told on arrival we could join any classes, but when we tried to do aqua aerobics found that classes had to be pre-booked and there were no spaces left for day spa users.

Verified review Visited April 2015
Posted 1 year ago
Venue was very cold.
Swedish massage full body was just a back and shoulder massage and I had to chose to have something else (manicure) as they didn't have time to do a full body!
No spa ambience, no relaxing music etc, it was just cold in most areas.

Verified review Visited April 2015
Posted 1 year ago
Bit of a stretch to call this a spa day. Pool, steam room and sauna was adequate although two of the Jacuzzis weren't working and there was nowhere to sit and relax around the pool (not that you'd really want to it was dark and dingy). You then had to walk to another floor and part of the building to get to the spa area where there was a small waiting room which they called the 'relaxation room'-no hot stone beds or lounge chairs/beds as pictured on website, more of a cupboard with sofa. Credit to the ladies doing the treatments though they were excellent and thoroughly enjoyed although the constantly skipping relaxation cd did kill the ambience a bit. Slightly disasterous day was rounded off by the ladies from the spa chasing us into the reception area and embarrassing us by saying we hadn't paid when in fact they had messed up putting our voucher through twice already earlier on in the day and had lost it and we had to sit and wait a further 15 minutes while they ran around trying to work out what they had done with it. Finally they located and admitted was there error and we were able to leave. Very disappointed, had a great time at the bannatynes spa in Hastings but definitely will not be returning to Ashford.

Verified review Visited March 2015
Posted 1 year ago
I went for a Exclusive Christmas 2 for 1 Spa Day including Facial and Massage and have awarded it 4 stars.

Verified review Visited February 2015
Posted 1 year ago
Our first visit to this spa, we were not disappointed. Just what we needed and excellent value for money. We will return.

Verified review Visited February 2015
Posted 1 year ago
The staff were very friendly and helpful and informative about skin conditions. The spa treatment was relaxing and professional. The pool, steam room and sauna were good. The whole experience was enjoyable and I would book again.

Verified review Visited February 2015
Posted 1 year ago
I went for a Deluxe Choice Spa Day for Two and have awarded it 3 stars.

Verified review Visited December 2014
Posted 1 year ago
first time used wahanda and found it be be a very stress free experince... parking facilities are great and the staff and salon were great ..will be useing again

Verified review Visited July 2014
Posted 2 years ago
I went for a Valentine’s Day Spa Exclusive Spa Day and Massage for Two and have awarded it 4 stars.

Verified review Visited June 2014
Posted 2 years ago
I went for a Spa Day Incl. Facial & Take Home Product and have awarded it 4 stars.

Verified review Visited March 2014
Posted 2 years ago
I went for a Valentine’s Day Spa Exclusive Spa Day and Massage for Two and have awarded it 5 stars.

Verified review Visited April 2014
Posted 2 years ago
I had an appointment for gel nails and found the spa/treatment area to be very relaxing. The lady that did my nails was very friendly which alone makes for a good experience. My nails looked amazing afterward and I would definitely recommend a treatment here to any of my friends. I am now deciding on what my next treatment should be and there's lots to choose from.😊