Venue rating

4.4

72 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
The Club and Spa at Hoole Hall
The Club and Spa at Hoole Hall
Hoole Hall,
Warrington Road, Hoole, Chester, CH2 3PD
United Kingdom

Day Spa

The Club and Spa at Hoole Hall
Hoole Hall,
Warrington Road, Hoole, Chester, CH2 3PD
United Kingdom

Opening hours

Mon - Sun 9:00am - 8:00pm

The Club and Spa at Hoole Hall part of The Club and Spa

The spa at Hoole Hall Chester is a health, fitness and wellbeing oasis - tempting you with pools, thermal rooms, a meditation experience and a superior range of natural treatments. Browse our extensive range of treatments and luxury day spa packages.

A visit to our world-class spa will take you on an exhilarating sensory journey whether you’re joining us for one treatment or a whole day.

One treatment is never enough! Delve into our delicious choice of packages for individuals, couples, group mini-days, day spas and spa weekends. Start unwrapping! Treatments

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Services

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4.4

Chain rating

Based on 72 reviews

5 stars 38
4 stars 25
3 stars 7
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (2)
  • Body Wraps (4)
  • Hydrotherapy (14)
  • Rasul and Mud Treatments (8)
  • Spray Tanning and Sunless Tanning (2)
  • Steam and Sauna Therapy (22)
  • Face
  • Beauty Treatments (1)
  • Facials (15)
  • Fitness
  • Swimming (23)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (2)
  • Indian Head Massage (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (28)
  • Nails
  • Fish Pedicure (1)
  • Manicure (1)
  • Pedicure (1)
  • Yoga & Pilates
  • Meditation (13)
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Visited August 2014
Posted 1 week ago
Fantastic facilities great staff and well worth the money. Would definitely recommend it and would go back again. The lunch at the terrace was really nice.

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Visited August 2014
Posted 1 week ago
I went for a Spa Day and have awarded it 4 stars.

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Visited July 2014
Posted 1 month ago
Lovely venue and facilities and massage was amazing! Really relaxing day, lunch was quite tasty and overall everything was great.

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Visited July 2014
Posted 1 month ago
This was my second visit and it did not disappoint! The spa is amazing, staff are always friendly and facilties are top notch. Didnt think the lunch was as nice or as well thought out as on my last visit although I did still enjoy it. No doubt me and my frirnd will return!

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Visited June 2014
Posted 2 months ago
I went for a Spa Day and have awarded it 4 stars.

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Visited June 2014
Posted 2 months ago
I went for a 2 for 1 Spa Day and have awarded it 5 stars.

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Posted 2 months ago
I visited this spa with my boyfriend for a 4-hour spa evening. It included a 30-minute massage each (and a glass of bubbly each supposedly).
On arrival, the reception staff were very friendly and handed us our towels/robes/slippers and showed us to the changing rooms and instructed us to head upstairs once we had changed into our swimwear. I was slightly confused by the locker system - the lockers in the ladies changing rooms are locked by padlocks. I was unsure what to do with the key (it didn't have a keyring or anything). I put it in the pocket of my bathrobe and did panic quite a few times during the evening when I thought someone else had picked up my bathrobe while I've been in the pool!
Upstairs there was another reception. No staff anywhere in sight. We were unsure what to do, so waited in the little comfy room where people were waiting to have their treatments. We were sat there for about 30 minutes and still no staff in sight. The free fruity tea served had run out. Finally a lady appeared at the reception and booked us in for our massages. She didn't tell us anything about the spa facilities or where they were located, so we were left to our own devices. She also didn't offer us a glass of bubbly as was promised in the deal!
We found our way around the spa OK. The different thermal rooms were indeed very good and relaxing. The pools were also brilliant and I especially enjoyed the the large outdoor pool (well, not really outdoor, but you do get to see the sky). It wasn't crowded anywhere in the thermal areas and overall it was a very relaxing evening.
We wandered to the cafe for a bite to eat but unfortunately they had run out of everything?? We were told they don't really serve food in the evening.
My massage was quite average. It was about 20-minutes (it was supposed to be 30 minutes) and the therapist rushed in my opinion. The treatment rooms themselves were very good, clean and relaxing. The post-relaxation area with the giant bean bags was also very good and my boyfriend fell asleep after his massage.
Overall, I would recommend this spa for its thermal areas and pools and general ambiance - but unfortunately we found the customer service to be somewhat lacking.

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Visited May 2014
Posted 2 months ago
Had an amazing day so relaxing massage was amazing and the staff were very helpful my only complaint was that there were kids in the pool and they were trying to jump into the jacuzzi area but once they had gone it was very relaxing x

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Visited May 2014
Posted 2 months ago
I went for a 2 for 1 Spa Day and have awarded it 4 stars.

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Visited June 2014
Posted 2 months ago
I went for a 2 for 1 Spa Day and have awarded it 5 stars.

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Visited May 2014
Posted 2 months ago
Best spa I've been to! All staff friendly explained the day clearly! Massage was great felt very relaxed! The swimming pool was fantastic with the outdoor heated bit! All really clean aswell! Lunch was great choice and fresh. Didn't want to leave :0)

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Visited May 2014
Posted 3 months ago
Was a fab relaxing day staff wer inorganised and the changing rooms were swapped with the mens changing rooms. Food was lovely and atmosphere was relaxing would definitely come back.

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Visited April 2014
Posted 3 months ago
I booked a 2for1 spa day for my friend and I, which included a 50 minutes massage each as well as lunch and full access to the facilities. The day was completely relaxing from start to finish, we both enjoyed our massages and ended up booking an additional treatment each for the afternoon. The other facilities were great, especially enjoyed the outdoor Jacuzzi pool. Was great value and a thoroughly enjoyable day, I would definitely recommend it to others!

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Visited May 2014
Posted 3 months ago
I went for a 2 for 1 Spa Day and have awarded it 5 stars.

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Visited May 2014
Posted 3 months ago
The beauty therapist was professional and made me feel so relaxed brilliant treatment the salon was extremely welcoming and the staff were friendly

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Visited May 2014
Posted 3 months ago
I went for a 2 for 1 Spa Day and have awarded it 5 stars.

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Visited May 2014
Posted 3 months ago
Such a good day, relaxing & good fun, will definitely be returning! From the minute we arrived, to eating lunch, to enjoying the massage....... I could find no fault.

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Visited May 2014
Posted 3 months ago
A totally amazing relaxing day. Facilities were excellent although it did get a little busy and the buffet ran out of chocolate cake after only being open an hour. The only downside was when lying in the "bed" jacuzzi you were looking at paint peeling on the ceiling

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Visited May 2014
Posted 3 months ago
Only had a massage treatment so cannot judge the spa fairly.
The massage was great have took a point off as I never dropped off which I nearly do with
any massage ,do like to do that.
Would I go again? Yes,more if a bit cheaper.

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Visited April 2014
Posted 4 months ago
I went for a 2 for 1 Sparkling Spa Day and have awarded it 5 stars.

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