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Spa Verta at Crowne Plaza London Battersea
Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Hotel Spa

Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Opening hours

Mon - Sun 8:30 am - 8:30 pm

Spa Verta at Crowne Plaza London Battersea

Awarded as Real Outstanding Spa Hotel at the Real Critics Guides Annual Awards, Regional Winner at the Spa Traveller awards and nominated finalist for best spa in london by the Good Spa Guide, Spa Verta creates an oasis of relaxation and tranquility for hotel guests whether they are enjoying a romantic weekend in London or simply need to unwind after a business meeting. Whatever your needs, the team at our London spa make sure you benefit from a level of comfort and luxury that is quite simply unsurpassed.

Our exclusive London spa includes a 10-metre hydrotherapy pool, sauna, steam room and sanarium. Spa memberships are available.

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Reviews (written by customers after their visit)

4.3

Venue rating

Based on 281 reviews

5 stars 123
4 stars 120
3 stars 33
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited August 2016
Posted 2 days ago
Had a really lovely relaxing spa day with my sisters. The staff were friendly and welcoming and the two course lunch we had was delicious. Definitely good value for money, I would return and I would recommend visiting the spa to friends. We were quite lucky on our visit (a weekday) that the spa was quiet, so at times we had the facilities to ourselves! The spa has a relaxation area which you are shown to just before and after having a treatment which is a nice touch.
The treatments were very good - Massages could have been firmer however they were still very relaxing. I had a facial using ESPA products which smelt amazing! My therapist was friendly and made me feel comfortable and relaxed. From having been in the beauty industry myself and worked in a 5* Spa some tips I would give - During the facial when the mask is setting, rather than leaving your client to lie there - include or at least offer a hand/foot massage or continue the scalp massage whilst the mask is setting as this is valuable treatment time! (I had no contact for what felt like 15minutes). Also don't be afraid to apply a slightly firmer pressure to the facial - you want to feel your facial muscles being worked on.
My skin felt amazing after the treatment - Thank-you.

Verified review Visited August 2016
Posted 2 days ago
I booked the dusk to dawn experience for my mum and myself. The spa was so amazing and lovely, i really enjoyed my spa experience. We are greeted by the receptionist who was so nice and welcoming to us. We then went to get our massages and the two women were so lovely, professional and friendly. the massage did us so well, me and my mum couldn't stop complimenting the messieurs and their service. the pool and steam room was so beautiful and spacious. we had them to ourselves as it was quite empty, which was an extra bonus for us!! As this was my first ever spa experience , I couldn't have picked a better spa and I'm so glad i did! this spa is a 5* and i throughly enjoyed myself! I can't wait to come back again!

Comments

23 hours ago
Thank you so much for this review, we love to see our clients so happy with the time they have spent with us and that my team looked after you both throughout your whole experience.
I am glad you got to use the spa when it was quiet & had time to fully relax and unwind.
We would love to see you again and please do recommend us, we are always so thankful.

Kind regards,
Tamsin Noyes
Spa Manager
Verified review Visited August 2016
Posted 3 days ago
Been twice to Verta for treatments and absolutely loved it

Comments

23 hours ago
Thank you for your great feedback on our Spa! See you again soon!

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited August 2016
Posted 5 days ago
I purchased the spa day with 2 course lunch & massage & am keen to book again.

Loved this place! Everything I wanted from a Spa Day.

Facilities: Clean, spacious. Steam room, sauna and sanarium were a really good size. Went on a Monday and practically had the place to ourselves. Loved the hydro pool! There was a separate relaxation room of bed/loungers where you could have some loose leaf tea and dried nuts/fruit. Infused water also provided everywhere.

Lunch: Awesome views at the restaurant! Overlooks the river and next to the heli pad. Food was great too.

Staff: Very cheerful, polite and very helpful.

Massage: My sister and I had full body massages at the same time in the same room. Mine was fine, though no foot or head massage was included by the person who did mine. I mentioned this to my sister who then said hers got massaged! So I thought this was strange. Maybe request it at the start if this is important to you.

Overall, I really want to go back. It was such great value and i had am awesome, relaxing time!

Comments

23 hours ago
Dear Victoria,

Thank you for such lovely and informative feedback on our spa and the service, the comments on the treatment allows us to notify the therapists to ensure they are doing the same for every guest. I am so glad you would like to come back to us and we look forward to seeing you again!

Kind regards,
Tamsin Noyes
Spa Manager
Verified review Visited August 2016
Posted 1 week ago
It was awesome

Comments

1 week ago
Dear Marcin,

Thank you!!! We are glad you think the spa is as awesome as we do!

We hope to see you again.
Kind regards,
Tamsin Noyes
Spa Manager
Verified review Visited August 2016
Posted 2 weeks ago
Had never been to a spa before but this really was such a nice day out. We were greated with friendly staff who parked the car for us and was shown the facilities which were perfect for us. Two saunas, a steam room, a hydrotherapy pool, foot spa, showers and heat chairs were available along with a gym. All was very clean and we were given our own dressing gown and slippers. First treatment was a massage which was really relaxing and we then paid extra for a facial which was fab and refreshing. We were made very welcome and had a lovely day. Would defiantly go there again. Only difficulty was finding the place as there was a lot of building work going on around so was hard to find but once we were there it was great.

Comments

2 weeks ago
Dear Dympna,

Thank you for such a lovely review, we are so glad you were looked after on your spa day and you enjoyed every part from your arrival, the spa and the treatments.

We are a little tucked away but now you know where we are we do hope to welcome you back again!

Hope to see you soon!

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited August 2016
Posted 2 weeks ago
I went for a Weekday Wellness Half Spa Day and have awarded it 5 stars.

Comments

2 weeks ago
Dear Zoe,

Thank you for the glowing 5 stars, we appreciate you taking the time to review us.

Kind Regards
Tamsin Noyes
Spa Manager
Verified review Visited August 2016
Posted 2 weeks ago
I went for a Spa Verta Signatures and have awarded it 3 stars.

Comments

2 weeks ago
Dear Michelle,

Thank you for your review.
We always appreciate to hear feedback where we can improve.

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 3 weeks ago
Overall, a pretty good value and good find for a spa in London. The facilities far exceeded expectations. Large spa pool, two saunas, sizeable steam room - definitely use the time you have there! The massage could have been better but they used good products and the service was good as well. I would definitely go back for a city spa day.

Comments

3 weeks ago
Dear Ana,
Thank you for your review, we are so glad we exceeded your expectations and we would love for you to visit us again.

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 1 month ago
The atmosphere when you get to the Spa is already relaxing, and the facilities are really amazing. I would say I really enjoyed my experience but it can get crowded as it is not a very spacious place. I was a bit disappointed when going for my 25 minute treatment as in the email I had asked for the different options and I had chosen the foot and leg reviver but apparently it was not on offer when I got there so I had to go for a back massage instead, which I usually try to avoid as I have tensions and knots...

Comments

3 weeks ago
Dear Guest,

Thank you for review, I am glad you enjoyed our facilities and had a lovely relaxing time.
I am sorry that the treatment you chose was not available to you, on reading this I am unsure why as we do have foot & leg massages available, the only thing we do not have is the full pedicure treatments within this timing so I do apologise for this.
We hope to welcome you back again & we can ensure you can have the treatment to your preference.

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 1 month ago
Lovely clean hotel with friendly helpful staff and was the perfect get away we needed! You didn't feel you were in the heart of London!

Comments

3 weeks ago
Dear James,

Thank you for your feedback, we are so glad to hear it was the getaway you were after and we met your expectations.

We hope to welcome you back.

Kind regards,
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 1 month ago
I went for a One Night Retreat Spa Break and have awarded it 5 stars.

Comments

1 month ago
Dear Stefan,

Thank you for your review, I am glad you had a great stay with us to award us the top 5 stars! We hope to see you again!

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 1 month ago
Beautiful and clean as always. Service was very good. They messed up my facial booking out of a 4 person booking but they sorted it out right away so that was good. It's a lovely place, small but luxurious.

Comments

1 month ago
Dear Rebecca,

Thank you for a lovely review, I am glad the team ensured our mistake in the booking was corrected quickly and this did not effect your time with us.
We hope to see you again with us and thanks again for giving us 5 stars.

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 1 month ago
I went for a Weekday Wellness Half Spa Day and have awarded it 3 stars.

Comments

1 month ago
Dear Abigail,

Thank you for your review, we are sad to see you only rated us as a 3 star. We always would love to hear any suggestions you have to improve to ensure our guests are getting the best customer experience and the most from their spa days.

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited July 2016
Posted 1 month ago
I went for a One Night Retreat Spa Break and have awarded it 4 stars.

Comments

1 month ago
Diane,

Thank you for giving us a review for your stay, we hope you enjoyed your time with us.

Kind regards,
Tamsin Noyes
Spa Manager
Verified review Visited June 2016
Posted 1 month ago
I went for a Spa Verta Signatures and have awarded it 5 stars.

Comments

1 month ago
Dear Emma,

Thank you for a top star review, we are so thankful and hope to see you again.

Kind regards,
Tamsin Noyes
Spa Manager
Verified review Visited June 2016
Posted 2 months ago
great spa!

Comments

2 months ago
Thank you for your review on your great spa experience.
We hope to see you again.

Kind Regards
Tamsin Noyes
Spa Manager
Verified review Visited May 2016
Posted 2 months ago
Lovely experience. Very friendly staff.

Comments

2 months ago
Dear Davinder,

I am so glad you enjoyed your spa experience and that the team looked after you.
We hope to welcome you back.

Kind regards
Tamsin Noyes
Spa Manager
Verified review Visited May 2016
Posted 2 months ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

Comments

2 months ago
Dear Anna,

Thank you for such a great rating, we hope to see you again in our spa.

Kind Regards
Tamsin Noyes
Spa Manager
Verified review Visited May 2016
Posted 3 months ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

Comments

2 months ago
Dear Guest,

Thank you for a fabulous rating, we hope to welcome you again.
Kind Regards
Tamsin Noyes
Spa Manager