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Rowhill Grange Hotel & Utopia Spa
Rowhill Grange Hotel & Utopia Spa
Rowhill Grange Hotel & Utopia Spa,
Wilmington, Kent, DA2 7QH
United Kingdom

Hotel Spa

Rowhill Grange Hotel & Utopia Spa
Rowhill Grange Hotel & Utopia Spa,
Wilmington, Kent, DA2 7QH
United Kingdom

Opening hours

Mon - Sun 8:00 am - 8:00 pm

Rowhill Grange Hotel & Utopia Spa part of Alexander Hotels

Welcome to Rowhill Grange Hotel & Utopia Spa. A Spa Escape at Rowhill Grange offers the perfect opportunity to relax, totally unwind and regain the vigour needed to run our busy, everyday lives. Each of our Spa Escapes include full use of our exclusive Utopia Spa facilities including all exercise classes and accommodation in one of our individually designed Superior rooms.

Often called Kent’s hidden secret, Rowhill Grange Hotel & Utopia Spa is the perfect place to unwind and enjoy indulgent spa treatments, fine dining and fresh, country air. The property enjoys stunning views over the glorious Kent countryside and is surrounded by 15 acres of private grounds with rolling lawns and manicured gardens. With two restaurants, an award winning spa and 38 individually designed bedrooms, including two master suites, the hotel is the ideal setting for a business meeting, wedding reception or weekend spa escape.

Please note our Spa is extricly for over 18's only.

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Reviews (written by customers after their visit)

4.3

Chain rating

Based on 80 reviews

5 stars 38
4 stars 27
3 stars 11
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited January 2016
Posted 1 week ago
Breakfast choices could be better if there more selection...and if you would have a mini bar in the room it could be more handy...overall the hotel was very clean,warming staff delicious food in restaurant...we definitely recommend this hotel to our families and friends

Verified review Visited January 2016
Posted 2 weeks ago
I went for a Two Night Dinner, Bed and Breakfast Spa Break and have awarded it 4 stars.

Verified review Visited January 2016
Posted 3 weeks ago
I went for a One Night Sunday Spa Break Getaway and have awarded it 5 stars.

Verified review Visited January 2016
Posted 3 weeks ago
I went for a Two Night Dinner, Bed and Breakfast Spa Break and have awarded it 4 stars.

Verified review Visited December 2015
Posted 1 month ago
I went for a Afternoon Spa Day and have awarded it 5 stars.

Verified review Visited December 2015
Posted 1 month ago
I went for a AwakenTailor Made Spa Day and have awarded it 5 stars.

Verified review Visited December 2015
Posted 1 month ago
I went for a Renew and Refresh and have awarded it 5 stars.

Verified review Visited December 2015
Posted 1 month ago
I found the experience very nice it was the first time I had visited a health spa but would certainly go again

Verified review Visited December 2015
Posted 1 month ago
This is the fourth time I've stayed at Rowhill, and as always exemplary service. My only disappointment was that the menu was not as extensive as usual and the room was extremely warm, making an uncomfortable night. But that will never deter us. A fantastic venue for sheer pampering and indulgence.

Verified review Visited December 2015
Posted 2 months ago
Lovely time. High recommend

Verified review Visited December 2015
Posted 2 months ago
We had a truly fantastic time at Rowhill Grange on our spa break. The room was absolutely stunning with an amazing bathroom that was like a spa in itself ! The hotel is wonderful where we had a nice warm welcome on arrival by staff on reception who made us feel so valued. The facilities in the Utopia are great and the evening meal was delicious with first class service. We have stayed at fantastic 5 star London spa hotels and would rate Rowhill Grange as up there with the best that we have experienced. We thoroughly enjoyed our stay and can't wait to go back for another relaxing spa break !

Verified review Visited November 2015
Posted 2 months ago
Firstly I booked my appointment to have a massage at 3PM, but then changed this via Wahanda Re-schedule service to 3.30PM. I arrived at 3.30PM and was checked in, and then sat down. 30 minutes passed and still no one had called us in. I went to the reception who stated that our appointment was still booked for 3PM and not 3.30PM. A bit annoying, but as we were staying at the hotel we were re-booked with ease for the following morning. The waiting room isn't very relaxing, I have been to better that are a lot lighter and stress free. You have to listen to everyone else and its a tight squeeze in the waiting room. The massage itself was spot on, I have not issues with it....the only issue I do have is the fact I could hear a car alarm go off so the rooms aren't greatly sound proofed. Overall not too bad...but there are better in Kent - notably the Granary Spa in Ashford.

Verified review Visited November 2015
Posted 2 months ago
I went for a AwakenTailor Made Spa Day and have awarded it 5 stars.

Verified review Visited November 2015
Posted 2 months ago
I went for a One Night Dinner, Bed and Breakfast Break Incl. Added Spa and have awarded it 3 stars.

Verified review Visited November 2015
Posted 2 months ago
I think this place would have earned a better rating from me,
However there were quite a few problems I encountered during my stay that meant I had to give it a lower rating. First off, we (my boyfriend and I) arrived to find out what times they had booked our spa treatments for. I had bought a package that included a treatment and also requested an additional one in advance. I found out that they had booked the facial for later that afternoon but the full body massage in the couples suite was going to be at 10am the next morning. This would have been only 1 hour before we had to leave which didn't feel like the best way to make use of a relaxing experience. So we asked to change the times. The only thing they could do was to swap them around, however this would mean we wouldn't get to use the couples room for the massage. It turned out that our facial was not in the couples room either which I didn't understand as we had booked it out...
Next was the meal times. we arrived on a Sunday and lunch had already finished at 2.30, which to me seemed early. Breakfast in the morning ended at 9.30. Also to me this seems early when you are supposed to be at a relaxing place, not at a business conference.
The spa facilities were not up to standard as the steam room was out of order for both days we were there and the pools/jacuzzi were not hot enough in my opinion.
We ordered our dinner to the room and when we went to pay our bill found both a service charge and a "tray charge" which made no sense to me because surely they are the same thing?!
Finally the showers in the spa were cold when we were getting ready to leave so wasn't the best way to end the experience.
Sadly I don't think I'll return.

Verified review Visited October 2015
Posted 3 months ago
Lovely place. Would strongly recommend.

Verified review Visited October 2015
Posted 3 months ago
From the minute we arrived until the moment we left the staff were helpful and kind.
Facial was bliss and the leg energiser is a must for all who have jobs that involve standing around and for anyone about to embark on a sunny holiday.
Lunch was delicious.
The only down side for me was the limited number of seats to relax on in the spa.

Verified review Visited September 2015
Posted 4 months ago
I booked this so day to relax after a really busy period at work. I asked the massage therapist for a firm massage to help get rid of my knots. It was such a weak massage. I rub firmer when I moisturise so she'd taken no notice of what I'd asked. It felt like a complete waste of time! During the massage it also sounded like I was in the middle of Piccadilly Circus rather than in a relaxing spa. For the first 30 mins all I could hear were people walking loudly past the room, slamming doors, talking and laughing loudly.

The positive part of the day was that the lunch was absolutely delicious. This is a nice place for lunch or dinner but definitely wouldn't tecommend the spa for a relaxing experience.

Verified review Visited September 2015
Posted 4 months ago
Had a wonderful and relaxing day at Utopia Spa. Would highly recommend. Perfect for spending a few hours to wind down on the weekend before starting another hectic working week! My therapist was very lovely and did an amazing job on my facial, my skin was smooth and refreshed afterwards. Excellent experience!

Verified review Visited September 2015
Posted 4 months ago
I went for a One Night Dinner, Bed and Breakfast Break and have awarded it 4 stars.