Half of the facility wasn’t working but we where never told about it until ready to use . No compensation where offerd until we asked to see the manager. I wouldn’t rate it as a five stars at all. The positive was the lady who gave us our massages. She was really good and very professional. We are still waiting for the drinks we where promised
Unfortunately I booked during a snow day, nones was in the SPA, just me..I could use just the januzzi and steam room, the rest was off for maintenance..the massage was good but too short..not really enjoyable
Massage was good, but construction works meant the overall experience was less than "relaxing". Tiny hot tub which means if there's more than 2 people there it's not a great spa experience. No actual swimming pool
Steamroom out of use.
Only 1 massager so had to wait around for my friend as we couldnt have it together and we payed for a couples package
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good massage, good facilities. very small sauna, steam etc which was fine when we went as not very busy. very enjoyable.