The spa is quite old and the facilities have seen better days. Also the pool area is shared with guests from the hotel so when we arrived there was a big group of families and children who were very noisy. I think it should be clear that the pool is shared.
The facial and massage were really good except it says 'manicure' and you can't call it that as it is literally just having nails painted and nothing else.
Venue is old and tired. Pool is more like a lido, and not kept at a comfortable temperature. Changing rooms were clean. Staff were not impressive - far more interested in having a chat than helping or serving, despite it being incredibly quiet. They had no sense of urgency in their service. Food is sub-par, but at this point were not expecting anything amazing. Massage was average, but short. All in all, far better place for similar money in the area!