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Venue reviews

4.3
220 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Very good and relaxing. A lovely experience.
Marie
6 days ago
Deborah
16 days ago
The spa facilities were fantastic and we were meant to feel welcome from the outset. I had a back and shoulders massage and facial as treatments and both were delivered well. I would have enjoyed greater attention with the facial however since I felt at times it wasn't delivered 100%. Pool area with sauna and steam room was enjoyable.
Anonymous
23 days ago
The venue was very relaxing. The spa staff and treatments wonderful However the bar staff service dreadful. We had to ask for our lunch three times, although the spa staff had put our lunch request in. Finally lunch arrived and was excellent. No desert, again had to ask bar staff. Unfortunately the bar staff let the spa down badly!! Sadly all they have to do is take the orders to the kitchen. All other staff brilliant hope the manager sorts out staff. A training issue here !
Gaynor
a month ago
I booked myself in for a neck, shoulder and back massage and it was amazing! One of the best I've had! My daughter also had a pedicure and she was thrilled with the results. All the staff were extremely friendly and approachable..highly recommend ☺️
Lisa
2 months ago
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About

Spa Naturel at Mercure Cardiff Holland House Hotel & Spa
24-26 Newport Road
CF24 0DD Cardiff

A 4 star luxury hotel in the centre of Cardiff, 15 minutes walk from Cardiff Central railway and bus station and a 30 minute drive from Cardiff International Airport. Features 165 refurbished en suite rooms, restaurant, bar as well as a luxury leisure club and spa.

Spa Naturel is the ultimate indulgence for the perfect weekend break. In your own time, in your own style, to your own limits, Our emphasis is on making you feel completely comfortable, whether you want to sink into a sauna, exercise in our gym, do gentle aerobics, indulge in a deep massage treatment or just chill out in the lap of luxury.

It's not about being a health fanatic or a fitness freak (although you're welcome to step up the pace if you feel the need). We're here to give you the space to relax, refresh and recharge your batteries in the most soothing of environments, softly candlelit and suffused with the aroma of pure essential oils.

Monday
9:00 AM9:00 PM
Tuesday
9:00 AM9:00 PM
Wednesday
9:00 AM9:00 PM
Thursday
9:00 AM9:00 PM
Friday
9:00 AM9:00 PM
Saturday
9:00 AM6:00 PM
Sunday
9:00 AM6:00 PM

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