Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa Reviews

Manchester Road, Castleton, Rochdale, OL11 2XZ Greater Manchester

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Reviews are written by customers after their visit.

4.3
303 reviews

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Written by our customers, so you know what to expect at each and every venue.
Booked the Time for Me Spa Day and it was excellent, would recommend.
Spa and fitness area's are nice and clean. Not enough staff overall in bar and restaurant probably due to Covid19. Hotel furniture looks old an warn in need of an upgrade. There was a lot of dust on the furniture around us in the dining area. Not impressed by the cleanliness of the place. However Covid19 hygiene measures are in place like face masks. Pauline at reception was very professional and friendly. Overall a nice experience due to the spa facilities.
Noisy air conditioning units outside room,
Mediocre
You offered on your site access to all they have. Spa, pool, sauna, jacuzzi and gym. We paid £49 each for this to be told the sauna, steam room and jacuzzi were closed and you should have informed us of that. I can go to my local gym and use the the pool for £8 and get a massage for £30 for 1 hour. I called twice to book extra treatments and was not informed of the closures
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