Once I got over the fact was in the middles of an industrial estate really enjoyed my stay, massage fantastic room ok , food at restaurant lovely the restaurant staff could’ve been more attentive, was more interested in setting up for the next day instead of paying attention to guests ... all in all nice stay but not great value for money
Anonymous•a year ago
Emily•2 years ago
I love the Malvern spa. It has the perfect lay out with indoor-outdoor pool with stations with "jacuzzi" water jets around the edge and two saunas and steam rooms / ice / cold showers payed out in a hexagon at one end. You can do a "cuircit training" of swim / jacuzzi / hot / cold - a couple of rounds of that is enough to get anyone perfectly relaxed. The treatment rooms are neat and modern and the staff are welcoming and kind.
Katharine•3 years ago
Excellent ambiance and very friendly and helpful staff. It all created a most relaxing and enjoyable day. The only blip was in the administration when we were asked for a voucher upon arrival to confirm payment. The voucher was not emailed to me nor did I see it when I booked online. However, the staff accepted sight of my bank statement to confirm I had paid. I would go there again and would highly recommend the facilities and package to others. It was superb.