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Spa Verta at Crowne Plaza London Battersea
Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Hotel Spa

Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Opening hours

Mon - Sun 8:30 am - 8:30 pm

Spa Verta at Crowne Plaza London Battersea

Awarded as Real Outstanding Spa Hotel at the Real Critics Guides Annual Awards and Best for Therapeutic Massage in London at the Wahandies Awards, the spa creates an oasis of relaxation and tranquility for hotel guests whether they are enjoying a romantic weekend in London or simply need to unwind after a business meeting. Whatever your needs, the team at our London spa make sure you benefit from a level of comfort and luxury that is quite simply unsurpassed.

All hotel guests enjoy complimentary access to our exclusive London spa, which includes 10-metre hydrotherapy pool, sauna, steam room and sanarium. Spa memberships are available.

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Reviews (written by customers after their visit)

4.3

Chain rating

Based on 180 reviews

5 stars 80
4 stars 73
3 stars 23
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited July 2015
Posted 1 week ago
Loved our spa day. Too bad we couldnt use the steam bath since it was broken.. Still had a lovely time with my partner !

Comments

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1 week ago
Dear Guest,

Thank you for your amazing review, we sincerely apologise that we have been experiencing technical issues with our steam room, we hope to have the issue resolved as soon as possible. We hope you can make full use of this on your next trip.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2015
Posted 1 week ago
I went for a Reviver Half Spa Day inc. Afternoon Tea and have awarded it 5 stars.

Comments

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1 week ago
Dear Asta,

Thank you for our perfect review, we hope to see you again at Spa Verta.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2015
Posted 1 week ago
I went for a Moonlight Spa Day Experience and have awarded it 4 stars.

Comments

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1 week ago
Dear Steven,

Thank you very much for your review, we hope you had a lovely time with us.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2015
Posted 2 weeks ago
My friend and I booked a one night spa package in July 2015 which included access to spa facilities, a 30 minute treatment, 2 course dinner and breakfast. We thoroughly enjoyed our stay; it was a very relaxing weekend. Staff were helpful, food was tasty and my massage was excellent. The sauna and sanarium left us feeling de-stressed and completely relaxed.

Comments

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2 weeks ago
Dear Guest,

Thank you for a great review, we are glad you enjoyed your stay with us and left feeling very relaxed. Thank you for pin pointing the positives of our hotel and we hope you will be back with us to stay soon.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2015
Posted 2 weeks ago
I went for a One Night Retreat Spa Break and have awarded it 5 stars.

Comments

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2 weeks ago
Thank you for your postive 5 star review, we would like to thank you on behalf of Crowne Plaza Battersea and we hope to see you again soon.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a Luxury Half Spa Day and have awarded it 4 stars.

Comments

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3 weeks ago
Dear Pallavi,

Thank you for your review, we hope you had a great time with us.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2015
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Posted 3 weeks ago
Lovely spa facilities and great staff. The treatments were wonderful and we had full access to the relaxation lounge. The hotel is in a bit of an odd location but it had beautiful views of the river from the restaurant and the room had everything we could ask for.

Comments

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3 weeks ago
Dear Miranda Mazza,

Thank you for such a positive review of 5 stars and fantastic comments. We are glad you had a great time with us and we hope to have you back.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
I went for a Moonlight Spa Experience and have awarded it 4 stars.

Comments

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3 weeks ago
Thank you Ayesha for your 4 star review, we hope you had a great time with us.

Kind Regards
Tamsin Noyes
Spa Manager

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Posted 1 month ago
I was very unimpressed with the treatment and the facilities. A full body massage turned to be a half body massage as the time run out (55min), 2 out of 3 rooms (steam room and one of the sauna) were out of order. The complementary food wasn’t entirely complementary, we end up paying a supplementary charge for chicken meal (the only meat meal on the menu) and we were also charged for the site dishes! Will not go back.

Comments

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1 month ago
Dear Kas22,
We are disappointed to see such a negative and the worst review on our site, It is a shame that you did not make us aware of this at the time as we can always do our best to rectify any issues. A full body massage is 55 minutes and this will only ever be deducted to less if our guests arrive late for their appointment time. All our facilities are in working order, the sanarium is meant to stay at a lower heat than the other sauna and this is fully operational. If the steam room had tripped off like you mentioned we can in most cases get this back on straight away if a team member is notified. The food included in the package is complimentary, there will only be a supplementary charge if you order something from the a la carte menu that is not on the Spa Verta set menu that is provided as part of your package. Side dishes ordered have the pricing on the menu for you to see before ordering. This is the customers choice on ordering any sides.
Thank you for your feedback and we hope this explains your comments made to us.
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
I went for a Reviver Half Spa Day inc. Afternoon Tea and have awarded it 4 stars.

Comments

$profile.image.altText
1 month ago
Thank you for your review Tom, we are glad you enjoyed your spa day.

Kind Regards
Tamsin Noyes
Spa Manager

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Posted 1 month ago
My friends and I went to Spa Verta for the Reviver half day spa including afternoon tea. We had a lovely afternoon and I would definitely recommend Spa Verta. We went on a Friday and surprisingly, there were only a few other people using the facilities. Everything was clean and the changing rooms had all the required facilities. The hydrotherapy pool was great because it was big and had 5 different features. We had to wait a while to check in to the spa because no members of spa were around and we did not see any whilst using the facilities either. The afternoon tea was also very nice, with lots of choice and a good view of the heliport.

Comments

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1 month ago
Dear Roshni,
Thank you for a great review, we are so pleased you had a great time at our spa and thank you for recommending us.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
Spa is very clean and the facilities are very good. The staff were very helpful and I had a wonderful facial.

Comments

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1 month ago
Hi Anne Marie 77,

Thank you for your kind comments on our spa team and we hope to welcome you back.

Kind Regards
Tamsin Noyes

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Verified review Visited June 2015
Posted 1 month ago
Me and my mum has a great time at Spa Verta and I will definitely go again but maybe next time with my fiancé. The treatment was fine. My mum loved hers and said it was the best one she's ever had but mine was a bit too soft. I should've asked for more pressure but I was kinda hoping she was just warming my muscles up in the beginning. The staff was very nice and the facilities just amazing! The slippers and robe were also nice :-) the only thing was perhaps the pool - it had far too much chlorine or salt in it, it actually stung our eyes. Oh the vegetarian platter that we shared afterwards was also superb!! And I was happy that I could eat the majority of the things as I'm also gluten and lactose intolerant. All in all we had a great time and as I said, I will definitely be going again!

Comments

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1 month ago
Dear Anna Eriksson,

Thank you for your review, I am glad you had a great time and you will be back. Please do let our therapists know next time for a deeper pressure and they will always be willing to do this for you. The chlorine levels are monitored on a very regular basis to ensure the levels are always kept at a safe level so we are sorry to hear that that it caused a problem for your eyes. However we are very happy you enjoyed the other aspects of your time with us and we really look forward to having you both back.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
We had a fantastic spa break. The hotel, food and spa were all great; would thoroughly recommend. The only downside is it's quite difficult to get to the hotel as the tube doesn't go anywhere near it!

Comments

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1 month ago
Dear Rebecca,

An amazing review, thank you so much. We are happy you enjoyed all aspects of your Spa break with us. We are positioned away from the tube links however we are very close to Clapham Junction with a complimentary shuttle service provided by the hotel to drop you off. I hope we can welcome you back very soon!

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2015
Posted 1 month ago
I went for a Wellness Half Spa Day and have awarded it 3 stars.

Comments

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1 month ago
Dear Yan,

We are sad to see you wern't overwhelmed with your spa day, please if you would like to send any feedback please email me directly at tamsin.noyes@ihg.com. We always appreciate any comments that can help us to improve.
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
I went for a Wellness Half Spa Day and have awarded it 5 stars.

Comments

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1 month ago
Dear Aaron,

Thank you for your 5 star review, we are very thankful. We are glad you enjoyed your time with us.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2015
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Posted 1 month ago
I went for a Reviver Half Spa Day inc. Afternoon Tea and have awarded it 4 stars.

Comments

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1 month ago
Dear Michelleyuen,

Thank you for your review, we hope you had a good time.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2015
Posted 2 months ago
Amazing experience - went with the girls to celebrate a birthday and already looking at booking to go back again :) Felt well looked after and relaxed - a definite 10 out of 10!

Comments

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2 months ago
Dear Ashlea,

Thank you for your great review, we are so glad you enjoyed the birthday celebrations and that you felt looked after whilst you were with us. We are looking forward to seeing you again at Spa Verta for another Pamper day.
Kind Regards,
Tamsin Noyes
Spa Manager

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Verified review Visited May 2015
Posted 2 months ago
I went for a Wellness Half Spa Day and have awarded it 5 stars.

Comments

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2 months ago
Dear Laura,

We are so happy you rewarded us 5 stars for your Wellness Spa Day, we hope to see you here again soon.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2015
Posted 2 months ago
I felt like I was born again! It was completely spot on! will come back soon! Very relaxing indeed! Thanks

Comments

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2 months ago
Dear Jessica,

Thank you for your wonderful review, we look forward to welcoming you back.

Kind Regards
Tamsin Noyes
Spa Manager

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