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Spa Verta at Crowne Plaza London
Spa Verta at Crowne Plaza London
Crowne Plaza London,
Battersea, London, SW11 3RP
United Kingdom

Hotel Spa

Spa Verta at Crowne Plaza London
Crowne Plaza London,
Battersea, London, SW11 3RP
United Kingdom

Opening hours

Mon - Sun 8:30 am - 8:30 pm

Spa Verta at Crowne Plaza London

Awarded as Real Outstanding Spa Hotel at the Real Critics Guides Annual Awards, Regional Winner at the Spa Traveller awards and nominated finalist for best spa in london by the Good Spa Guide, Spa Verta creates an oasis of relaxation and tranquility for hotel guests whether they are enjoying a romantic weekend in London or simply need to unwind after a business meeting. Whatever your needs, the team at our London spa make sure you benefit from a level of comfort and luxury that is quite simply unsurpassed.

Our exclusive London spa includes a 10-metre hydrotherapy pool, sauna, steam room and sanarium. Spa memberships are available.

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Reviews (written by customers after their visit)

4.3

Venue rating

Based on 319 reviews

5 stars 139
4 stars 139
3 stars 36
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Verified review Visited November 2016
Posted 5 days ago
I went for a One Night Retreat Spa Break and have awarded it 4 stars.

Verified review Visited November 2016
Posted 1 week ago
Note that the spa is in the basement - so this was a complete fail for one lady in our party who is claustrophobic - she couldn't stay down there.
The spa would benefit from a hot tub or something similar - the pool is quite cold - refreshing after the sauna/steam room but too chilly otherwise.
The staff in the spa were very lovely - but the hotel staff were awful! One man was extremely rude to my friend - we will be complaining directly to the hotel.

Verified review Visited November 2016
Posted 1 week ago
I went for a Weekday Wellness Half Spa Day and have awarded it 4 stars.

Verified review Visited November 2016
Posted 1 week ago
The facilities and the lunch were fantastic, the venue itself was tucked away but very nice. The massage however was spoiled by the therapists speaking to each other - silently but the massage stopped and you could tell - and for a full body massage nothing was done to my feet. Wasn't very good value for money.

Verified review Visited November 2016
Posted 1 week ago
I went for a One Night Retreat Spa Break and have awarded it 5 stars.

Verified review Visited November 2016
Posted 2 weeks ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

Verified review Visited November 2016
Posted 2 weeks ago
Great experience and service! Only missing a jacuzzi!

Verified review Visited November 2016
Posted 3 weeks ago
I went for a Spa Verta Signatures and have awarded it 5 stars.

Comments

3 weeks ago
Dear FQ,

Thanks for the 5 stars!

Jade H
Spa Verta
Verified review Visited November 2016
Posted 3 weeks ago
I went for a Dusk to Dawn Spa Experience and have awarded it 4 stars.

Comments

3 weeks ago
Dear Alex,

Thank you for choosing the Dusk to Dawn Spa Experience at our spa. We are glad you enjoyed yourself and thank you for your review.

Jade H
Spa Verta
Verified review Visited November 2016
Posted 3 weeks ago
I went for a Rest and Refresh Half Spa Day and have awarded it 5 stars.

Comments

3 weeks ago
Dear Diana,

Thank you for choosing our spa and for booking the Rest and Refresh Half Spa Day package. We are glad you enjoyed yourself and thank you for your 5 star review.

Jade H
Spa Verta
Verified review Visited November 2016
Posted 4 weeks ago
I went for a Spa Verta Signatures and have awarded it 3 stars.

Comments

4 weeks ago
Dear Becky,

Thank you for your review. I hope that should you return we will be able to show you the 5 star spa experience that I know we are not only capable of but also known for.

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
Experience was great and the good was ok.

Comments

1 month ago
Dear Anonymous,

Thank you for the review, glad to read that you had a great experience in our spa.

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
The massage was extremely relaxing!

Comments

1 month ago
Dear Anonymous,

Great to see that you enjoyed an extremely relaxing massage at our spa!

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
Spa Verta is a lovely little spa. The lunch we had upstairs in the bistro beforehand was really tasty, with a great view of the helipad and over the river. We then spent a few hours in the spa itself using the facilities. I have to say that it was smaller than I expected, and especially once it became a bit busier it was quite difficult to move between the sauna and sanarium as they were quite full. The couples massage we had was really great, although it definitely did not last the 55 minutes that we paid for, more like 45 minutes in total, but it was very relaxing and professional.

Comments

1 month ago
Dear Anonymous,

Thank you for leaving a detailed review of your experience in our spa and restaurant. Glad that you enjoyed your lunch with a view and great couples massage. I am sorry to read that you believe you did not receive your full treatment, I trust that this was resolved for you during your stay by our accommodating staff.

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
I went for a Weekday Wellness Half Spa Day and have awarded it 4 stars.

Comments

1 month ago
Dear Isabel,

Thank you for choosing our Weekday Wellness package and for the 4 stars.

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
Nice Spa and staff.

Comments

1 month ago
Dear Anonymous,

Thank you for the 5 stars!

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
A family member brought this for me as a birthday gift, had a fantastic day, was nice to be able to relax and take some much needed time out!! Spa facilities were brilliant and the staff were polite and friendly!

Comments

1 month ago
Dear Anonymous,

We're so pleased that we were able to help make your special occasion all the more special. From all of the staff here, Happy Birthday! I hope that we will be welcoming you back again for another day of relaxation and time out for your next special occasion.

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
Excellent Spa, facilities and Staff. Massage was heavenly and definitely good value for money. Wouldn't recommend the lunch however.

Comments

1 month ago
Dear Anonymous,

Thank you for your review. Great to see that you were pleased with our facilities and staff as well as enjoying a 'heavenly' massage. I am sorry to read that you would not recommend the lunch, I hope that should you visit again you will give our restaurant a second chance to surprise and delight you!

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
Fantastic Spa experience. Great facikities. Wonderful massage treatment.
Awful food in the restaurant. Low quality ingredients, I walked out not eating my main course. Don't both with lunch!

Comments

1 month ago
Dear Anonymous,

Glad to see that you enjoyed your spa experience, the facilities and your wonderful massage. It is disappointing to read that you were led down by the lunch. I hope that should you visit us again you will give the restaurant another chance as I am sure we can wow you, as we have many others, with our fresh and delicious food.

Jade H
Spa Verta
Verified review Visited October 2016
Posted 1 month ago
It wasn't easy to find but google maps came to the rescue.

Booked a couples massage and enjoyed the peace and quiet.

Would definitely do a repeat.

Comments

1 month ago
Dear Anonymous,

Thank you for the review. We are looking forward to welcoming you back again soon for another peaceful spa day.

Jade Hollis
Spa Verta