The Spa at The Macdonald Hill Valley Hotel, Golf & Spa

4.1
412 reviews
Macdonald Hill Valley Hotel, Golf & Spa, Tarporley Road, Whitchurch, Shropshire, SY13 4HA. Part of Macdonald Hotel & Resorts.
Open Today: 6:30 AM - 10:00 PM

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4.1
412 reviews

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Written by our customers, so you know what to expect at each and every venue.
Dirty changing rooms, only the pool avaliable(for 1 hour) no cream tea or prosecco given and quiet room full of loud girls laughing and messing about. We paid £159.00 and left after 2 hours
Impossible to get through to book treatment times- these were set by the spa which wasn't ideal. Treatments were poor, staff unfriendly, facilities nonexistent- not even water after the massage! Bar overcharged and I never received the refund, bank have confirmed no refund processed and obviously the bar arent responding. Waitress ignored us at dinner, set menu isn't worth ordering from so paid extra for dinner, wifi doesn't work. Bed was two twins pushed together! No atmosphere, careless staff.
Decorated like the 70s, Spa chaotic and badly equipped, no Jacuzzi, drinks prices barely believable, £7 for a Guinness and £16.50 for a sandwich, room basic, breakfast never turned up, evening menu has 4 choices and 2 were unavailable, food that arrived was tough, dry what I assume was pork. Sapphire course terrible condition. Staff mostly polite and doing their best. Bloke on the bar downstairs has an attitude problem.
Overall value for money was great and can’t really grumble, staff very friendly. Nice warm welcome and I thoroughly enjoyed my facial - I really felt as though the therapist listened to my skin complaints and suggested products accordingly. However just a few issues. The cleanliness of both the male and female showers weren’t 100%, one of the 4 ladies showers was freezing cold, and only one toilet in the ladies changing as well as one out of order.
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Amenities

Internet
Free Wifi
Accessibility
Wheelchair accessible hotel & spa
Location
Free parking available
Spa facilities
Indoor pool
Sauna
Steam room
Experience showers
Mud chamber | Rasul

About

The Spa at The Macdonald Hill Valley Hotel, Golf & Spa
Macdonald Hill Valley Hotel, Golf & Spa
Tarporley Road
Whitchurch
SY13 4HA Shropshire

Nestled in the tranquil Shropshire countryside just outside of Whitchurch, the Spa at The Macdonald Hill Valley Hotel offers a relaxing escape from your everyday stress. From a spa day to a full 3-night stay, they have a range of options to ensure you leave feeling fully refreshed.

Spa Facilities

  • Indoor pool
  • Sauna
  • Steam room
  • Experience showers
  • Mud chamber | Rasul
  • Couples Massage Room
  • Relaxation room
  • Dual treatment room
  • Spa Lounge
  • Locker room
  • Gym
  • Golf course (additional charge)
  • Fitness classes (additional charge)


From the 20m indoor pool to the 8 treatment rooms and Technogym fitness centre, you’ll be transported to a timeless zone of tranquillity and relaxation here. Elemis and Jennifer Young massages and facials will leave you with a new glow, while Jessica manicures will make your nails stand out. It’s easy to create your perfect day of full body pampering and treat both your body and mind at The Spa.


Accommodation
80 Rooms | 3pm Check-in | Wifi | TV | Hairdryer | Toiletries

With golf course views, comfy beds and luxury toiletries, you can continue to pamper yourself after you’ve left the spa. Each room comes with complimentary wifi, a TV and luxury ensuite bathroom, so you have everything you need for a comfortable stay and good night's sleep.


Food & Drink
Spa Lounge | Denby Bar & Lounge | Borders Restaurant | Masters Bar | Afternoon Tea

The relaxed atmosphere of the Spa is reflected in the fresh, seasonal food on offer at Borders Restaurant. Masters Bar is the place to go for classic British food while The Denby Lounge is the perfect place to enjoy an afternoon tea or cocktail overlooking the golf course.


Nearby Attractions
Chester Zoo | Chester | Shrewsbury

If you fancy nipping into town during your stay, both Chester and Shrewsbury are short drives away. The world-renowned Chester Zoo is not much further, giving animal lovers a chance to see their favourites up close and personal.


Accessibility
Wheelchair Accessible Spa & Hotel

Both the spa and hotel are wheelchair accessible. Please note that there is no direct lift access from the hotel to the spa, however wheelchair users can enter the spa from outside.


Directions & Parking
Free Parking | Whitchurch Station | Manchester Airport | Hotel Can Organise Taxis

The Spa at the Macdonald Hill Valley Hotel has a free onsite car park and can be accessed via the A49. It is 1.5 miles from Whitchurch train station and 38 miles from John Lennon Airport.

MonMonday
6:30AM10:00PM
TueTuesday
6:30AM10:00PM
WedWednesday
6:30AM10:00PM
ThuThursday
6:30AM10:00PM
FriFriday
6:30AM10:00PM
SatSaturday
7:00AM9:00PM
SunSunday
7:00AM9:00PM
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