The Spa at The Macdonald Kilhey Court & Spa, Wigan

4.2
172 reviews
Chorley Road, Standish, Worthington Lakes, WN1 2XN. Part of Macdonald Hotel & Resorts.
Open Tomorrow: 10:00 AM - 6:00 PM

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4.2
172 reviews

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Written by our customers, so you know what to expect at each and every venue.
The hotel needs a bit of work, as does the spa and there was an issue with rain leaking in through the ceiling in several parts of the hotel and leaving a damp musty smell in a lot of the corridors. The hotel was very quiet while we were there and soke variation in music in the bar and restaurant would have been nice - we stayed for 2 nights and they played the same 7-8 songs on a loop constantly. The staff were all nice and helpful and the food was really good. Drinks need to be chilled!
The breakfast and evening meal looked and tasted amazing. The staff were really helpful. When it came to having our afternoon tea they weren’t much shared portions between myself and my husband. They didn’t ask us what sandwich fillings we wanted. On my previous spa weekend when I had my afternoon tea there they asked us out sandwich fillings. Spa facility was ok but the pool was to small.
Majority of the stay was fine. Just a few hiccups. I called the day before to query the check in times which I was told 2pm. On arrival, approx 2:10pm, I was told my room wouldn’t be ready for another 45 mins. After voicing my concerns, the receptionist agreed to give me a room that was ready. The room was adequate and clean. The mains we had in the restaurant didn’t seem fresh and tasted like warmed up curry and wasn’t very nice. All staff were great, helpful & friendly.
The room was dirty and hairs in the bed so we asked to change rooms. We changed rooms and the next one was better but still hairs in the bed. We booked one night including two spa treatments and we rang 4 times to try and book in and they told us no availability in an empty hotel. So they said we could only get in at 1 on checkout day which is ridiculous. Breakfast was disgusting and worst spa experience I have ever had.
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Amenities

Internet
Paid WiFi available
Accessibility
Wheelchair accessible
Location
Close to train station
Free parking available
Spa facilities
Indoor pool
Sauna
Steam room
Relaxation room

About

The Spa at The Macdonald Kilhey Court & Spa, Wigan
Chorley Road
Standish
WN1 2XN Worthington Lakes

Welcome to Wigan’s luxurious Macdonald Kilhey Court & Spa. Set within a stunning country house manor and surrounded by tranquil landscaped gardens, it’s tailormade for romantic getaways and escapes from the daily grind.

Spa Facilities

  • Lap Pool
  • Sauna
  • Steam Room
  • Laconium Room
  • Relaxation Suite
  • Dual Treatment Rooms
  • Individual Treatment Rooms
  • Gym

You'll easily be able to melt away stress with the well-facilitated spa. Choose from a complete selection of Elemis treatments and soothing massages, with a wide range of spa days and overnight stays to suit you.

Accommodation
62 Ensuite Rooms | Complimentary Wifi | Classic Rooms with Period Features | 10 Acres of Landscaped Gardens with Lake

The hotel's plush rooms will ensure your entire stay will be comfortable and fully rejuvenating. With period features and surrounded by ten acres of landscaped gardens with a lake, you'll be able to continue your relaxation throughout your stay.

Food & Drink
The Laureate Restaurant | Burns Bar | Lounge Cafe

Indulge in some fine dining at The Laureate Restaurant. Featuring a list of classic dishes, using only the finest local ingredients, you can take in the view of their beautiful gardens while you dine. Afternoons and evenings can be spent relaxing in front of an open fire at The Lounge with tea and scones or a perfectly aged whiskey at The Burns Bar.

Nearby Attractions
Wigan Golf Club | Wigan City Centre | Worthington Lakes

For golf fans, Wigan Golf Club is just a 5-minute drive away, while those who want to head into the city centre can be there in just 10 minutes. You can also stretch your legs with a short stroll to Worthington Lakes.

Accessibility
Accessible Rooms

Wheelchair-accessible rooms with alarm facilities are available on the ground floor.

Directions & Parking
Access from M6 & M61 | Free Parking | Wigan North Western Train Station

The Macdonald Kilhey Court & Spa has free parking on site and can be reached via the M6 and M61 motorways, through the village of Standish. It is a 15-minute drive from Wigan North Western Train Station, which has good connections to London.

MonMonday
10:00AM8:00PM
TueTuesday
10:00AM8:00PM
WedWednesday
10:00AM6:00PM
ThuThursday
10:00AM6:00PM
FriFriday
10:00AM6:00PM
SatSaturday
10:00AM6:00PM
SunSunday
10:00AM6:00PM
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