Went for a one night spa break. Every staff member was attentive. Spa treatments excellent. Spa area good (although 1 steam room closed). Restaurant food great. Had to change treatments/things round, and staff were very accommodating about that. Given a 4 not 5 because at night quite noisy with a function going on, and room walls paper thin. Would go again but would request quieter room.
Check in was great very quick. When entering the room it was freezing the heater hadn't been turned on and it wasn't as clean as you would expect for the price. Lamp on the desk had lots of thick dust on, kettle facilaties in the wardrobe were dusty, cobweb dangling from ceiling light and black mold on the bath sealent. the spa was nice with a great massage however the robes wear old and ripped again for the price it should be perfect. Brekfast was busy but nothing you wouldn't expect, we were seated by the supervisor and told they would come and take our order however they didn't return and we had to find another member of staff to take our order. we waited 45 minutes to recieve our brekfast. Wouldn't book this hotel again
It was a lovely, relaxing break. Great value for money.
The staff were extremely helpful.
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An excellent short break, my wife and her sister loved the spa treatments and the hotel was fantastic, I can’t fault anything